Diploma Hospitality Management Co-op

This two-year program has been designed for students looking for a Hospitality career in Canada. The International Hospitality Management Diploma program at Canadian College comprises a total of 12 AH&LA; courses, five business courses and 1000 Co-op hours. Upon successful completion, students will receive the Canadian College International Hospitality Diploma, AH&LA; Hospitality Management Diploma and AH&LA; International Hotel Certificate, the latter of which are certified by the American Hotel & Lodging Educational Institute (AH&LA;) to meet professional industry standards.

Details

• 2 years (8 Semesters)
• Student who complete the Hospitality Management Diploma Co-op will receive:
  • Canadian College Hospitality Management Diploma Co-op
  • AH&LA; Hospitality Management Certificate
  • BC ‘Foodsafe’, ‘serving-it-right’ and a basic first aid certificate
  • AH&LA; International Hotel Management Certificate
  • AH&LA: Hospitality Sales & Marketing Certificate
  • Co-op Work Placement

Co-op Training

The hospitality Co-op is an integral component of this program as it provides students with essential international hotel/resort/tourism experience. As students return to their home country, the combination of a Western diploma and co-op is not only a competitive advantage, but allows students the opportunity to understand and experience the cultural and business nuances that can only be gained from a prolonged hands-on experience. The first Co-op provides students with entry level jobs while the second co-op session strives to provide students with positions that will lead to entry level management positions. The 48 week co-op is equal to the 48-weeks of academic classes students attend.
Canadian College Co-op Terms & Conditions

CC 139 - 21st Century Communication

Advances in technology are reshaping interpersonal communications, as well as how we mass communicate, advertise, organize and strategize in business. The knowledge that students are increasingly expected to demonstrate is transforming. 21st century skills include: information and communication technology (ICT) literacy, the ability to think and problem-solve, interpersonal and self-directional skills, global awareness, and financial, economic, business, and civic literacy. This course will be delivered on-line through a unique partnership with Apple's iTunes University. On demand video lessons will be available each week for students to view along with weekly small assignments and four major assignments through the course.

CC 140 - Communications

Il corso affronta lo studio della teoria della comunicazione con i suoi principi base, e le funzioni comunicative ad essa associate in un contesto lavorativo, prendendo spunto anche dal ruolo fondamentale che le nuove tecnologie emergenti giocano nell’ambito della comunicazione.

CC 141 – Marketing 1

Questo corso offre agli studenti una visione d’insieme delle strategie del marketing e della sua applicazione a qualsiasi tipo di organizzazione o servizio. Gli studenti imparano anche come le strategie, accanto a principi chiave e teorie base possano essere strumento di aiuto per chi compie scelte strategiche sul mercato. Nello specifico si affrontano le condizioni necessarie per una valutazione ottimale dei prodotti, del prezzo, dei metodi di distribuzione sul mercato, accanto a strategie per proporre suggerimenti nell’ambito del marketing mix per eventuali mercati specifici.

CC 142 – Marketing 2

This course focuses on the marketing mix, a collection of variables that marketers control and manipulate in changing market conditions. Once marketing objectives have been developed, companies must decide on specific pricing, products/services, distribution and marketing communication strategies. Students study each of these four marketing mix variables in depth and in the context of a marketing plan.

CC 150 - Computer Concepts

Questo corso introduce gli studenti al mondo dell’ IT (information technology) oltre che alla rete informatica e alla sua applicazione diretta nell’attività lavorativa. Inoltre, si affronta la conoscenza dell’IT sul posto di lavoro, esaminando come questa sia legata al business e in quale modi essa porti a migliorare la produttività personale e a ben gestire i problemi, avendo a disposizione strumenti di applicazione appropriati.

CC 151 – Business Computers 2

This course will introduce and further develop Microsoft Excel skills that the student will need use in subsequent semesters and in the business world. Upon completion of the course, students will be able to prepare tables and graphs, use input fields, understand and be able to use Microsoft Excel insert functions and specialized functions. These functions include goal seeking, solver and data analysis.

CC 245 - Basic Hotel Accounting

Provides a basis for understanding hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.

CC 250 - Supervision in the Hospitality Industry

This Supervision in the Hospitality Industry course is designed to introduce students to the proper understanding of effective communication, supervisory responsibilities, orientation and training, managing productivity and controlling labor costs, evaluating and coaching, discipline, special supervisory concern, team-building , motivation through leadership, managing conflict, time management and managing change.

CC 280a - Career Preparation

This course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s.

CC 280b - PLA Portfolio

This final term course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s. They will also work with program directors to develop a Prior Learning Assessment portfolio aimed at transferring course credits for further academic studies.

CC 281 - Facility Management

Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.

CC 285a - Co-op

This 24-week Co-op will provide students the opportunity to apply their initial business skills in real world situations. Students will be assessed and interviewed so that they will be placed in a suitable company according to their interests and future goals. Students will report to the college once a month to update their PLA report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of students performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.

CC 285b - Co-op

This 24-week Co-op will provide students the opportunity to apply their expanded learned skills in real world situations. Students will have identified potential positions as a result of their CC285-a reports and feedback. Students will continue to report to the college once a month to update their PLA Report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of students performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.

CC 323 - Destination Management & Marketing

AH&LA; Kurs: Dieser Kurs vermittelt Studenten ein Grundverstäandnis über die Rolle von Destinationsmarketingorganisationen (DMOs) und Tagungs- und Touristenbüros (CVBs) in der Touristikbranche. Alle Aspekte jeglicher Tätigkeiten in dieser Branche werden abgedeckt, einschließlich Service, Forschung, Produktentwicklung, Personal- und Finanzwesen.

CC 333 - Managing Front Office Operations

AH&LA; course: This course reflects the increased role of technology in front office operations, including e-commerce The course also outlines strategies and action steps for what to do when technology fails and you have to fall back on manual operations.

CC 338 - Housekeeping Management

AH&LA; course: This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry.

CC 346 - Managing Beverage Service

AH&LA; course: This course lays the groundwork for a basic understanding of beverage service by explaining the beverage service process, describing the types of positions commonly found in beverage operations, and focusing on such beverages as beer, spirits, and wine. Included in the course are instructions on responsible alcohol service, supervisory techniques, and procedures for entry-level beverage service positions.

CC 357 - Managing Hospitality HR

AH&LA; course: This course presents a systematic approach to human resources management in the hospitality industry. Students will analyze contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.

CC 374 - Revenue Management

AH&LA; Course: This course will give students a basic understanding of the revenue management process. It addresses the proper use and importance of revenue management in hospitality operations and describes the wide range of elements that must be considered in order to use revenue management effectively.

CC 381 - Managing Security and Loss

AH&LA; course: Explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.

CC 428 - International Hotel Management

This course provides the background every hospitality student will need in today’s rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.

CC 472 - Hospitality Sales & Marketing

In today's highly competitive hospitality market, it is essential to have an understanding of marketing and sales This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook’s main focus is on practical sales techniques for selling to targeted markets.

CC 478 - Convention Management

Defines the scope and segmentation of the convention and group business market, describes marketing and sales strategies to attract markets with specific needs, and explains techniques to meet those needs as part of meeting and convention service.