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 This very intense 3-month program is designed for students with some experience but limited time and who are still seeking an internationally recognized Hotel Management credential. Employers seek individuals who possess technical knowledge, practical, communication, and strong leadership The best candidates for positions are those that have the ability to anticipate the needs of customers, and to deliver exceptional customer service. |
| IHMC Details |
- 3 months (1 semesters)
- Student who complete the Hotel Management Certificate will receive:
- AH&LA International Hotel Management Certificate
- 5 credits toward the Hospitality Management Diploma
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| Program Sequence |
CC 250 - Supervision in the Hospitality Industry
This Supervision in the Hospitality Industry course is designed to introduce students to the proper understanding of effective communication, supervisory responsibilities, orientation and training, managing productivity and controlling labor costs, evaluating and coaching, discipline, special supervisory concern, team building, motivation through leadership, managing conflict, time management and managing change.
CC 323 - Destination Management & Marketing
This course will give students a basic understanding of the roles destination management organizations (DMOs) and convention and visitors bureaus (CVBs) play in the tourism industry. All aspects of organization operations are covered, including service, research, product development, human resources, and financial management.
CC 142 – Marketing 2
This course focuses on the marketing mix, a collection of variables that marketers control and manipulate in changing market conditions. Once marketing objectives have been developed, companies must decide on specific pricing, products/services, distribution and marketing communication strategies. Students study each of these four marketing mix variables in depth and in the context of a marketing plan.
CC 333 - Managing Front Office Operations
This course reflects the increased role of technology in front office operations, including e-commerce The course also outlines strategies and action steps for what to do when technology fails and you have to fall back on manual operations.
CC 428 - International Hotel Management
This course provides the background every hospitality student will need in today’s rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions
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