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Hospitality Management Diploma Co-op (HMD Co-op)
This two-year program has been designed for students looking for a Hospitality career in Canada. The International Hospitality Management Diploma program at Canadian College comprises a total of 12 AH&LA courses, five business courses and 1000 Co-op hours. Upon successful completion, students will receive the Canadian College International Hospitality Diploma, AH&LA Hospitality Management Diploma and AH&LA International Hotel Certificate, the latter of which are certified by the American Hotel & Lodging Educational Institute (AH&LA) to meet professional industry standards.

HMD Co-op Details
  • 2 years (8 semesters)
  • Student who complete the Hospitality Management Diploma Co-op will receive:
    • Canadian College Hospitality Management Diploma Co-op
    • AH&LA Hospitality Management Certificate
    • BC ‘Foodsafe’, ‘serving-it-right’ and a basic first aid certificate
    • Co-op Work Placement
Co-op Training
The hospitality Co-op is an integral component of this program as it provides students with essential international hotel/resort/tourism experience. As students return to their home country, the combination of a Western diploma and co-op is not only a competitive advantage, but allows students the opportunity to understand and experience the cultural and business nuances that can only be gained from a prolonged hands-on experience. The first Co-op provides students with entry level jobs while the second co-op session strives to provide students with positions that will lead to entry level management positions. The 48 week co-op is equal to the 48-weeks of academic classes students attend.
Canadian College Co-op Terms & Conditions
Semester 1 (12 weeks)
CC 139 - 21st Century Communication
Advances in technology are reshaping interpersonal communications, as well as how we mass communicate, advertise, organize and strategize in business. The knowledge that students are increasingly expected to demonstrate is transforming. 21st century skills include: information and communication technology (ICT) literacy, the ability to think and problem-solve, interpersonal and self-directional skills, global awareness, and financial, economic, business, and civic literacy. This course will be delivered on-line through a unique partnership with Apple’s iTunes University. On demand video lessons will be available each week for students to view along with weekly small assignments and four major assignments through the course.

CC 140 - Communications
This introductory communications course emphasizes the development of reading, writing, listening and speaking business communication skills at a college level. Students write for various purposes and audiences and deliver short presentations to small groups. Students research, analyze, summarize and document information. Students self and peer evaluate written documents and oral presentations. Through reading, media response and discussion exercises, students improve their communication skills. Communicating in diverse teams and across cultures is emphasized.

CC 141 – Marketing 1
Marketing permeates our lives, from the advertising that we are exposed to on a daily basis, to the product decisions we make as consumers, to the need for all of us to communicate with and persuade others in order to accomplish our personal and professional goals. This course is designed to provide the student with an overview of the marketing concept and how it can be applied to any type of organization or service. Students also learn how key marketing concepts, principles, and theories can help marketers make effective decisions, specifically the knowledge and understanding that are needed to assess product, price, promotion and distribution options, and to make marketing mix recommendations for specific target markets.

CC 150 – Business Computer Applications 1
This course is the first part of an introduction to the computer skills required in business today. It provides the student with an introduction to computer file management and Microsoft Word and PowerPoint.

CC 250 - Supervision in the Hospitality Industry
This Supervision in the Hospitality Industry course is designed to introduce students to the proper understanding of effective communication, supervisory responsibilities, orientation and training, managing productivity and controlling labor costs, evaluating and coaching, discipline, special supervisory concern, team building, motivation through leadership, managing conflict, time management and managing change.

CC 346 - Managing Beverage Service
This course lays the groundwork for a basic understanding of beverage service by explaining the beverage service process, describing the types of positions commonly found in beverage operations, and focusing on such beverages as beer, spirits, and wine. Included in the course are instructions on responsible alcohol service, supervisory techniques, and procedures for entry-level beverage service positions.
Semester 2 (12 weeks)
CC 151 – Business Computer Applications 2
This course will introduce and further develop Microsoft Excel skills that the student will need use in subsequent semesters and in the business world. Upon completion of the course, students will be able to prepare tables and graphs, use input fields, understand and be able to use Microsoft Excel insert functions and specialized functions. These functions include goal seeking, solver and data analysis.

CC 281 - Facility Management
Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.

CC 323 - Destination Management & Marketing
This course will give students a basic understanding of the roles destination management organizations (DMOs) and convention and visitors bureaus (CVBs) play in the tourism industry. All aspects of organization operations are covered, including service, research, product development, human resources, and financial management.

CC 338 - Housekeeping Management
This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry.

CC 280a - Career Preparation & PLA Portfolio
This course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s. They will also work with program directors to develop a Prior Learning Assessment portfolio aimed at transferring course credits for further.
Semester 3 & 4 (24 weeks)
CC 285a - Co-op 1
This 24-week Co-op will provide students the opportunity to apply their initial business skills in real world situations. Students will be assessed and interviewed so that they will be placed in a suitable company according to their interests and future goals. Students will report to the college once a month to update their PLA report as well as solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of the student`s performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.
Semester 5 (12 weeks)
CC 245 - Basic Hotel Accounting
Provides a basis for understanding hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.

CC 357 – Managing Hospitality Human Resources
Hospitality is a people industry, and this course will teach students how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of Canadian & U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.

CC 478 – Convention Management
This new course has been expanded to provide the latest in group meetings trends and practices, including the increasing use of computer technology to organize sales offices, build customer relationships, and more effectively communicate details for meetings and events. Throughout the text, successful convention properties share their marketing strategies and examples of promotional materials. Students receive a comprehensive look at conventions and meetings marketing and learn how to successfully sell to groups and how to service their business after the sale.

CC 472 – Hospitality Sales & Marketing
In today's highly competitive hospitality market, it is essential to have an understanding of marketing and sales This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook’s main focus is on practical sales techniques for selling to targeted markets.
Semester 6 & 7 (24 weeks)
CC285b - Co-op 2
This 24-week Co-op will provide students the opportunity to apply their expanded learned skills in real world situations. Students will have identified potential positions as a result of their CC285-a reports and feedback. Students will continue to report to the college once a month to update their PLA Report as well as solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of the student`s performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.
Semester 8 (12 weeks)
CC 142 – Marketing 2
This course focuses on the marketing mix, a collection of variables that marketers control and manipulate in changing market conditions. Once marketing objectives have been developed, companies must decide on specific pricing, products/services, distribution and marketing communication strategies. Students study each of these four marketing mix variables in depth and in the context of a marketing plan.

CC 374 – Revenue Management
A solid understanding of revenue management’s key concepts and the selective application of its most effective strategies and tactics have become mission critical for most hospitality operations. This textbook explores the applicability of revenue maximization strategies and their operational aspects.

CC 381 – Managing Security and Loss
Explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.

CC 428 – International Hotel Management
This course provides the background every hospitality student will need in today’s rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.

CC 280b – College PLA prep
This final term course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s. They will also work with program directors to develop a Prior Learning Assessment portfolio aimed at transferring course credits for further academic studies.