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Hospitality Management Diploma Co-op (HMD Co-op)
This two-year program has been designed for students looking for a Hospitality career in Canada. The International Hospitality Management Diploma program at Canadian College comprises a total of 12 AH&LA courses, five business courses and 1000 Co-op hours. Upon successful completion, students will receive the Canadian College International Hospitality Diploma, AH&LA Hospitality Management Diploma and AH&LA International Hotel Certificate, the latter of which are certified by the American Hotel & Lodging Educational Institute (AH&LA) to meet professional industry standards.

HMD Co-op Details
  • 2 years (8 semesters)
  • Student who complete the Hospitality Management Diploma Co-op will receive:
    • Canadian College Hospitality Management Diploma Co-op
    • AH&LA Hospitality Management Certificate
    • BC ‘Foodsafe’, ‘serving-it-right’ and a basic first aid certificate
    • Co-op Work Placement
Co-op Training
The hospitality Co-op is an integral component of this program as it provides students with essential international hotel/resort/tourism experience. As students return to their home country, the combination of a Western diploma and co-op is not only a competitive advantage, but allows students the opportunity to understand and experience the cultural and business nuances that can only be gained from a prolonged hands-on experience. The first Co-op provides students with entry level jobs while the second co-op session strives to provide students with positions that will lead to entry level management positions. The 48 week co-op is equal to the 48-weeks of academic classes students attend.
Canadian College Co-op Terms & Conditions
Semester 1 (12 weeks)
CC 139 - 21st Century Communication
Advances in technology are reshaping interpersonal communications, as well as how we mass communicate, advertise, organize and strategize in business. The knowledge that students are increasingly expected to demonstrate is transforming. 21st century skills include: information and communication technology (ICT) literacy, the ability to think and problem-solve, interpersonal and self-directional skills, global awareness, and financial, economic, business, and civic literacy. This course will be delivered on-line through a unique partnership with Apple’s iTunes University. On demand video lessons will be available each week for students to view along with weekly small assignments and four major assignments through the course.

CC 140 - Business Communication
This course provides students with knowledge and understanding of current communication theory and principles, understanding of how communication functions in the workplace and an awareness of how communication is influenced by emerging technology.

CC 141 - Marketing Principles
This course provides the student with an overview of the marketing concept and how it can be applied to any type of organization or service. Students also learn how key marketing concepts, principles, and theories can help marketers make effective decisions. Specifically the knowledge and understanding which are needed to assess product, price, promotion and distribution options, and to make marketing mix recommendations for specific target markets.

CC 250 - Supervision in the Hospitality Industry
This Supervision in the Hospitality Industry course is designed to introduce students to the proper understanding of effective communication, supervisory responsibilities, orientation and training, managing productivity and controlling labor costs, evaluating and coaching, discipline, special supervisory concern, team building, motivation through leadership, managing conflict, time management and managing change.

CC 346 - Managing Beverage Service
This course lays the groundwork for a basic understanding of beverage service by explaining the beverage service process, describing the types of positions commonly found in beverage operations, and focusing on such beverages as beer, spirits, and wine. Included in the course are instructions on responsible alcohol service, supervisory techniques, and procedures for entry-level beverage service positions.
Semester 2 (12 weeks)
CC 150 - Computer Applications
This course introduces students to information technology, computers, and computer networks and their application in the workplace. The course provides a working knowledge of information technology and how it relates to a business environment to produce skills to enhance their personal productivity and problem solving using appropriate business application tools.

CC 281 - Facility Management
Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.

CC 323 - Destination Management & Marketing
This course will give students a basic understanding of the roles destination management organizations (DMOs) and convention and visitors bureaus (CVBs) play in the tourism industry. All aspects of organization operations are covered, including service, research, product development, human resources, and financial management.

CC 338 - Housekeeping Management
This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry

CC 280a - Career Preparation & PLA Portfolio
This course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s. They will also work with program directors to develop a Prior Learning Assessment portfolio aimed at transferring course credits for further
Semester 3 & 4 (24 weeks)
CC 285a - Co-op 1
This 24-week Co-op will provide students the opportunity to apply their initial business skills in real world situations. Students will be assessed and interviewed so that they will be placed in a suitable company according to their interests and future goals. Students will report to the college once a month to update their PLA report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of the student`s performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.
Semester 5 (12 weeks)
CC 245 - Basic Hotel Accounting
Provides a basis for understanding hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.

CC 333 – Managing Front Office Operations
This course reflects the increased role of technology in front office operations, including e-commerce The course also outlines strategies and action steps for what to do when technology fails and you have to fall back on manual operations.

CC 472 - Hospitality Sales & Marketing
In today's highly competitive hospitality market, it is essential to have an understanding of marketing and sales This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook’s main focus is on practical sales techniques for selling to targeted markets.

CC 468 - Managing Technology in the Hospitality Industry
This Managing Technology in the hospitality industry course is designed to introduce students to the proper understanding of the rapid advancement in technology in regards to the hospitality industry. Students will cover reservation systems and how they are intertwined with all the departments in a specific property. How to operate, select and use different software’s How to properly select a supplier, and so on.
Semester 6 & 7 (24 weeks)
CC285b - Co-op 2
This 24-week Co-op will provide students the opportunity to apply their expanded learned skills in real world situations. Students will have identified potential positions as a result of their CC285-a reports and feedback. Students will continue to report to the college once a month to update their PLA Report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of the student`s performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.
Semester 8 (12 weeks)
CC 260 - International Marketing
International Marketing will teach students how to outdistance the competition by introducing students to the role of marketing in the pursuit of international business opportunities. Learn the potential challenges and the various factors that could affect a successful outcome. Participants will be provided with the basic knowledge and skills to develop an international marketing and implementation of plans to achieve business targets. Students learn to appreciate the implementation and coordination of the international marketing activities of products and services.

CC 357 - Managing Hospitality HR
This course presents a systematic approach to human resources management in the hospitality industry. Students will analyze contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.

CC 381 - Managing Security and Loss
Explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.

CC 428 - International Hotel Management
This course provides the background every hospitality student will need in today’s rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.

CC 280b – AH&LA portfolio
This final term course is designed to prepare students for both further academic and future career placement. Students will integrate the diverse skills and accomplishments from the program to develop career goals. They will also work with program directors to complete their Prior Learning Assessment portfolio aimed at transferring course credits for further AH&LA skill certification.