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Hospitality Management Courses

CC 139 - 21st Century Communication
Advances in technology are reshaping interpersonal communications, as well as how we mass communicate, advertise, organize and strategize in business. The knowledge that students are increasingly expected to demonstrate is transforming. 21st century skills include: information and communication technology (ICT) literacy, the ability to think and problem-solve, interpersonal and self-directional skills, global awareness, and financial, economic, business, and civic literacy. This course will be delivered on-line through a unique partnership with Apple’s iTunes University. On demand video lessons will be available each week for students to view along with weekly small assignments and four major assignments through the course.
CC 140 - Communications
This introductory communications course emphasizes the development of reading, writing, listening and speaking business communication skills at a college level. Students write for various purposes and audiences and deliver short presentations to small groups. Students research, analyze, summarize and document information. Students self and peer evaluate written documents and oral presentations. Through reading, media response and discussion exercises, students improve their communication skills. Communicating in diverse teams and across cultures is emphasized.
CC 141 – Marketing 1
Marketing permeates our lives, from the advertising that we are exposed to on a daily basis, to the product decisions we make as consumers, to the need for all of us to communicate with and persuade others in order to accomplish our personal and professional goals. This course is designed to provide the student with an overview of the marketing concept and how it can be applied to any type of organization or service. Students also learn how key marketing concepts, principles, and theories can help marketers make effective decisions, specifically the knowledge and understanding that are needed to assess product, price, promotion and distribution options, and to make marketing mix recommendations for specific target markets.
CC 150 - Computer Concepts
This course introduces students to information technology, computers, and computer networks and their application in the workplace. The course provides a working knowledge of information technology and how it relates to a business environment to produce skills to enhance their personal productivity and problem solving using appropriate business application tools.
CC 245 - Basic Hotel Accounting
Provides a basis for understanding hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.
CC 250 - Supervision in the Hospitality Industry
This Supervision in the Hospitality Industry course is designed to introduce students to the proper understanding of effective communication, supervisory responsibilities, orientation and training, managing productivity and controlling labor costs, evaluating and coaching, discipline, special supervisory concern, team-building , motivation through leadership, managing conflict, time management and managing change.
CC 260 - International Marketing
FITT Course: International Marketing will teach students how to outdistance the competition by introducing students to the role of marketing in the pursuit of international business opportunities. Learn the potential challenges and the various factors that could affect a successful outcome. Participants will be provided with the basic knowledge and skills to develop an international marketing and implementation of plans to achieve business targets. Students learn to appreciate the implementation and coordination of the international marketing activities of products and services.
CC 280a - Career Preparation
This course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s.
CC 280b - PLA Portfolio
This final term course is designed to prepare students for future career placement. Students will integrate the diverse skills and accomplishments from the program to develop job targeted CV’s. They will also work with program directors to develop a Prior Learning Assessment portfolio aimed at transferring course credits for further academic studies.
CC 281 - Facility Management
Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department. Students will learn how technology can streamline operations procedures, how to balance environmental concerns with guest satisfaction, and how to communicate effectively with hotel engineering personnel.
CC 285a - Co-op
This 24-week Co-op will provide students the opportunity to apply their initial business skills in real world situations. Students will be assessed and interviewed so that they will be placed in a suitable company according to their interests and future goals. Students will report to the college once a month to update their PLA report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of students performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.
CC 285b - Co-op
This 24-week Co-op will provide students the opportunity to apply their expanded learned skills in real world situations. Students will have identified potential positions as a result of their CC285-a reports and feedback. Students will continue to report to the college once a month to update their PLA Report as well as problem solve any issues with college staff. The Co-op supervisor will also make routine visits to the place of employment to stay on top of students performance. Upon completion of the Co-op term, the student shall return to campus for their final evaluation by the employer, their Co-op supervisor as well as to complete their PLA Report and present a term project tailor made for each student.
CC 323 - Destination Management & Marketing
AH&LA course: This course will give students a basic understanding of the roles destination management organizations (DMOs) and convention and visitors bureaus (CVBs) play in the tourism industry. All aspects of organization operations are covered, including service, research, product development, human resources, and financial management.
CC 333 - Managing Front Office Operations
AH&LA course: This course reflects the increased role of technology in front office operations, including e-commerce The course also outlines strategies and action steps for what to do when technology fails and you have to fall back on manual operations.
CC 338 - Housekeeping Management
AH&LA course: This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry
CC 346 - Managing Beverage Service
AH&LA course: This course lays the groundwork for a basic understanding of beverage service by explaining the beverage service process, describing the types of positions commonly found in beverage operations, and focusing on such beverages as beer, spirits, and wine. Included in the course are instructions on responsible alcohol service, supervisory techniques, and procedures for entry-level beverage service positions.
CC 357 - Managing Hospitality HR
AH&LA course: This course presents a systematic approach to human resources management in the hospitality industry. Students will analyze contemporary issues and practices, as well as employment laws that have an impact on the way people are managed.
CC 381 - Managing Security and Loss
AH&LA course: Explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.
CC 428 - International Hotel Management
This course provides the background every hospitality student will need in today’s rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.
CC 468 - Managing Technology in the Hospitality Industry
This Managing Technology in the hospitality industry course is designed to introduce students to the proper understanding of the rapid advancement in technology in regards to the hospitality industry. Students will cover reservation systems and how they are intertwined with all the departments in a specific property. How to operate, select and use different software’s How to properly select a supplier, and so on.
CC 472 - Hospitality Sales & Marketing
In today's highly competitive hospitality market, it is essential to have an understanding of marketing and sales This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook’s main focus is on practical sales techniques for selling to targeted markets.